eHealthsuite™ Member Portal / Provider PortalImprove engagement, reduce costs and automate functions through our provider and member portals
Consumers today expect self-service options to be readily available and value a seamless experience in all their interactions. They seek convenience and efficiency, whether they are managing personal tasks, shopping, or accessing services. Health plans are seeking to streamline communications, automate processes and access real-time data. This is why we provide member and provider portals through eHealthsuite.
HEALTHsuite Advantage and eHealthsuite, tailored for government-sponsored healthcare plans, provide real-time transaction processing and 24/7 engagement through a secure internet connection. Their white-labeled design allows seamless integration with your brand and website.
Providers and members are able to customize plan communications according to their preferences. Tailored broadcast messages can be delivered to providers and members by the health plan as well.
eHealthsuite enables your members to:
- Verify member eligibility
- Check claims status
- View member bills
- Update demographic data
- View their claims and Rx history
- Verify covered services
- Check to see what services cost – do they have copay or deductible
- Request an authorization/referral
- View the status of authorizations
- Request an ID card
- Search for/select providers
- Plus many other transactions
eHealthsuite enables your providers to:
- Verify member eligibility
- Check claims status
- Update demographic data
- View patient history
- Verify covered services
- Check to see what services cost – and how they will be reimbursed
- Request and authorize services
- View the status of authorizations
- Submit and view claims
- Plus many other transactions
Designed with top-tier security and flexibility in mind
Our eHealthsuite provider and member portals are secure and HIPAA compliant, utilizing the latest security and encryption protocols. You control which features and transactions are available, and how they reflect your health plan’s brand.
Ready to learn more? Request a demo today.
Ready to learn more? Request a demo today.
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275 Commerce Drive, Suite 100
Fort Washington, PA 19034 USA
1-877-654-8810